Frequently Asked Questions
Q1. How can I start an order?
A: Send us an inquiry directly or email us asking for the price of your interested products to begin the process.
Q2: What are the shipping terms and lead times?
A: Bulk orders typically take 20-25 days, while sample orders take 7-10 days. We accept EXW, FOB, CFR, CIF, and DDP terms.
Q3. Do you accept small quantity orders?
A: Yes, absolutely. Every customer is valuable to us regardless of the order size. We look forward to growing together with you.
Q4. Can I pay a visit to the production facility?
A: You are welcome to visit our factory at any time. We can assist with hotel bookings and airport pickups for your convenience.
Q5. How do you ensure product quality?
A: We have a professional QC team that tests all products and packages before delivery. We guarantee 100% satisfaction on all our furniture.
Q6: Can the products be customized?
A: YES! Most of our models can be customized in terms of material, color, and size to meet your specific design requirements.